Privacy Policy

What is this Privacy Policy for?

This privacy policy explains how I (David Holland) use any personal information I collect about you when you use this website and when you appoint me to carry out any services.

Topics:

  • How do I collect information from you?
  • What information do I collect about you?
  • How do I use the information about you?
  • Who has access to your information?
  • Security precautions
  • Access to your information and correction
  • Transferring your information outside of Europe
  • Cookies
  • Commenting on my blog
  • Email newsletter
  • Other websites
  • Social media platforms
  • Shortened links in social media
  • Changes to this Privacy Policy
  • How to contact me

How do I collect information from you?

I obtain you information when you use my website, for example, when you contact me with an enquiry about a new project, contact me through social media, comment on a blog post, or register to receive my newsletter.

I may also collect personal information if you contact me by telephone or post.

What information do I collect about you?

The personal information I collect might include your name, address, email address, IP address, and information regarding what web pages are accessed and when.

How do I use the information about you?

I may use your personal information to:

  • receive/reply to an enquiry that you have made
  • to carry out my obligations arising from any contracts entered into between you and me
  • seek your views or comments on the services I provide
  • publish comment(s) that you have submitted on my blog
  • notify you of changes to my services
  • send you communications which you have requested and that may be of interest to you. I will not contact you for marketing purposes unless you have given your prior consent.

I may use non-personal information about you such as IP address, device-type or geographical location in order to monitor activity on my website to better understand how my website is being used, and what countries my visitors come from. This data is tracked by Squarespace and Google Analytics; for further information, see the Squarespace and Google Analytics privacy policies. I do not match your IP address to any other information that would identify you as a unique individual person.

I review retention periods for personal information on a regular basis. I will hold your personal information on my systems for as long as is necessary for the relevant activity, or until such time as you request that I delete your information.

Who has access to your information?

I will not sell or rent your information to third parties. I will not share your information with third parties for marketing purposes.

I may pass your information to my third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on my behalf (for example to process payments or send the email newsletter). However, when I use third party service providers, I disclose only the personal information that is necessary to deliver the service and I have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. I can provide information on which services have access to your data in their role as data processor for my business upon request.

Security precautions

When you give me personal information, I take steps to ensure that it’s treated securely.

Non-sensitive details (eg name, email address) are transmitted over the internet, and although this website and any other systems I use for data capture use SSL protection, I cannot guarantee that the data will be 100% secure when it is transmitted. As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me through enquiry forms, registration forms, or email enquiries, and you do so at your own risk. Once I receive your information, I take reasonable precautions to ensure its security on my systems.

Access to your information and correction

If you change email address, or any of the other information I hold is inaccurate or out of date, you can contact me here to request that I update it, or you can use the link included at the bottom of my email newsletter.

You have the right to ask for a copy of the information that I hold about you. You also have the right to request that I delete the information that I hold about you.

To make such a request, you can contact me using the form on this page, or by writing to me at David Holland Architect + Designer, Glenryn, Ladywood Road, Worcester, WR3 7SX.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to me may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of my data processors’ servers are located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If I transfer your information outside of the EU in this way, I will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use my services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of my website features may not function as a result.

This website is built on the Squarespace platform. Squarespace may use cookies which are necessary for the proper operation of their system (such as attributing a comment on a blog post, or putting a product into your shopping cart), and to track the usage of this website in order to help me understand how the site is being used and ultimately provide an improved user experience. You can read more about these cookies here. You can read the Squarespace privacy policy here.

This website also uses tracking software provided by Google Analytics to monitor its visitors to better understand how they use it. Google Analytics will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website. I do not use Google Analytics to save or collect personal information that can be used to identify you as a unique individual person. You can read Google’s privacy policy here for further information.

The following Google Analytics cookies are placed on your device: _ga, _gat and _gid and you can read more about these cookies here.

By accepting the cookie notification message, you consent to the use of such cookies from Squarespace and Google Analytics. If you choose not to accept the cookie notification message, or if you subsequently delete or block cookies, you won’t have access to certain features that make your experience more efficient and certain parts of this website may not function properly.

Commenting on my blog

You may have the ability to add a comment to my blog, in which case the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as the comment author, and will not be used for any other purpose, nor is it transmitted to any third party or data processor. Only your name will be shown on the public-facing website, though if the supplied email address is linked to a Squarespace account, your Squarespace profile avatar may also be shown. You can read Squarespace’s Privacy Policy here.

Your comment and associated personal data will remain on this site until such time that I either (a) remove the comment or (b) remove the blog post. If you wish to have your comment and data removed, you may request that I do so at any time.

Email newsletter

I may send an email newsletter from time to time, to inform subscribers about news, products and services supplied by me. You can subscribe through an online automated process should you wish to do so, but this is at your own discretion. You will be given the opportunity to unsubscribe and/or manage you email preferences at any time through the MailChimp system. This process is detailed at the footer of each email campaign.

Subscriptions are taken in compliance with all relevant privacy laws; I will not subscribe you to any marketing lists or send you information without your prior consent. All personal details relating to subscriptions are held securely within the MailChimp system. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. You can read the MailChimp privacy policy here.

Email marketing campaigns I have published may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. I use this information to refine future email campaigns and supply subscribers with more relevant content based on their activity. To find out more about the types of tracking associated with our email campaigns, read the MailChimp privacy policy.

Other websites

Although this website strives to only include quality, safe and relevant external links, you are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

I cannot guarantee or verify the contents of any externally linked website despite my best efforts. By using this website, you therefore agree that you click on external links at your own risk and I cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social media platforms

Communication, engagement and actions taken through external social media platforms I participate on are subject to the terms and conditions as well as the privacy policies held with each respective social media platform.

You should use social media platforms wisely and communicate/engage upon them with due care and caution in regard to your own privacy and personal details. I will ever ask for personal or sensitive information through social media platforms and encourage anybody wishing to discuss sensitive details to contact me through private communication channels such as by telephone or email.

This website may include social sharing buttons which help share web content directly from this website to the social media platform in question. By using such social sharing buttons you do so at your own discretion and understand that the social media platform in question may track and save your request to share the content through your account with them.

I may from time to time share web links via my social media accounts. In some instances, such links may be shortened using a third-party URL shortening service. For example: https://bit.ly/2JkC9YJ.

Take caution and use good judgement before clicking any shortened URLs. Despite my best efforts to ensure only genuine URLs are published, social media platforms can be prone to spam and hacking and therefore I cannot be held liable for any damages or implications caused by visiting any shortened links.

Changes to this Privacy Policy

I keep my privacy policy under regular review and I will place any updates on this web page. This privacy policy was last updated on 1st July, 2019.

How to contact me

Please contact me by email at david@dharchitect.co.uk if you have any questions about my privacy policy or information I hold about you.